- Quote is signed by customer and accepted
- Customer completes a site survey questionnaire and internet speed test
- Customer provides a list of extensions, names, emails and auto-attendant script
- Customer signs Letter of Agency to port numbers (can occur after install as well)
- SipTrain customizes the PBX to meet customers requirements.
- Phones are drop shipped from the warehouse
- Edgemarc router is pre-programmed for the customer network and shipped.
- Install time is scheduled with tech support
- Customer installs router with remote tech support help and un-boxes and installs phones.
- Siptrain provides admin and end-user training via web conference at customer’s convenience
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