Savings can be as high as 50% over your existing services. These savings are achieved by:

• Low capital expenditure – purchase only commodity phones, not a PBX system.
• Lower circuit costs – your voice and data can share your broadband internet connection
• Lower monthly fees and free minutes compared to traditional telcos.
• Lower management costs – moves, adds changes are free.

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We allocate approximately 80KBPS for each concurrent phone call, using the highest voice quality codec G711. So if you need five concurrent phone calls, you will need around 400KBPS (80×5). DSL is typically 1.5MBPS down and 768KBPS up and thus can easily handle five calls.

• Quote is signed by customer and accepted
• Customer completes a site survey questionnaire and internet speed test
• Customer provides a list of extensions, names, emails and auto-attendant script
• Customer signs Letter of Agency to port numbers (can occur after install as well)
• SipTrain customizes the PBX to meet customers requirements.
• Phones are drop shipped from the warehouse
• Edgemarc router is pre-programmed for the customer network and shipped.
• Install time is scheduled with tech support
• Customer installs router with remote tech support help and un-boxes and installs phones.
• Siptrain provides admin and end-user training via web conference at customer’s convenience

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We support Cisco, Polycom, Yealink, Aastra, Grandstream VoIP phones and Counterpath softphones. Any analog or cordless phone can also be supported using an analog telephone adapter.